Effective Date: January 2026
Company Name: Praiano Home Improvements
Website: https://praianohomes.com/
Privacy Policy: https://praianohomes.com/privacy-policy/

These Terms of Service (“Terms”) govern your use of the website, services, and SMS communications provided by Praiano Home Improvements (“Company,” “we,” “our,” or “us”).

By using our services or opting into SMS communications, you agree to these terms.

1. Description of Services

Praiano Home Improvements provides marketing, automation, AI-powered communication services, and related business services. These services may include website contact forms, appointment scheduling, SMS messaging, and customer support communications.

2. SMS Communications & Use Cases

If you opt into SMS messaging, you agree to receive text messages from Praiano Home Improvements. SMS communications may include:

• Appointment confirmations and reminders
• Service updates and scheduling notifications
• Customer support responses
• Account-related alerts
• Follow-ups after inquiries
• Promotional or marketing messages (if applicable and consented)

Message frequency may vary depending on your interaction with us.

Consent to receive SMS messages is not a condition of purchase.

3. Opt-Out Instructions

You may opt out of SMS communications at any time by replying: STOP

After you send “STOP,” you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

For assistance, reply: HELP

You may also contact us directly using the contact information listed below.

4. Message & Data Rate Disclosure

Message and data rates may apply depending on your mobile carrier plan. Charges are determined by your wireless provider and are your responsibility.

Praiano Home Improvements is not responsible for any SMS-related charges imposed by your carrier.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

SMS delivery is subject to effective transmission by your mobile carrier and network availability. We do not guarantee the timely or successful delivery of messages.

6. Customer Support Contact

If you have questions about these terms or need assistance, please contact:

Praiano Home Improvements
Email: [email protected]
Phone: (516) 548-5868
Website: https://praianohomes.com/

Customer support hours: Mondays-Saturdays 8AM-5PM

7. Age Restriction

You must be at least 18 years old to use our services or opt into SMS communications.

By using our services, you represent and warrant that you are 18 years of age or older.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

You can review our Privacy Policy here: https://praianohomes.com/privacy-policy/

9. Prohibited Use

You agree not to:

• Provide false or misleading information
• Use our services for unlawful purposes
• Interfere with or disrupt our systems
• Attempt unauthorized access to any systems

We reserve the right to suspend or terminate services for violations of these terms.

10. Modifications to Terms

We may update these terms at any time. Continued use of our services after updates constitutes acceptance of the revised terms.

11. Limitation of Liability

To the fullest extent permitted by law, Praiano Home Improvements shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or SMS communications.